PRIVACY POLICY

Your privacy is important to us, and maintaining your trust and confidence is one of our highest priorities. We respect your right to keep your personal information confidential and understand your desire to avoid unwanted solicitations. We hope that by taking a few minutes to read our Privacy Policy, you will have a better understanding of what we do with the information you provide us and how we keep it private and secure.

1. Information Collection

We only collect the information that is provided by you, or is obtained by us with your authorization, in the normal course of preparing your quote and/or order. This may include, but is not limited to, your name, contact information, and any details necessary to fulfill your request.

2. Email Addresses

We require an email address to prepare quotations because we need it to forward your PDF quote to you for your review. We do not send marketing or promotional emails to you at this address unless you have specifically opted in to receive them. You may opt out of these communications at any time by using the unsubscribe link in the email or by contacting us directly.

3. Credit Card Information

When we collect credit card information to process your order, we do not keep it on file. We will need to collect your card information each and every time you place a new order. This ensures that your sensitive payment information is not stored on our servers and remains secure.

4. Remarketing Services

This website uses the Google AdWords remarketing service to advertise on third-party websites (including Google) to previous visitors. For example, if you have visited our site but did not complete an action (such as submitting an inquiry form), you may see an advertisement on a Google search results page or within the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on a user’s past visits to our site. Any data collected will be used in accordance with our Privacy Policy and Google’s privacy policy. You can set preferences for how Google advertises to you using your [Google Ads Settings](https://adssettings.google.com/) page. If you wish, you can opt out of interest-based advertising entirely through your cookie settings or via third-party opt-out mechanisms.

5. 10DLC Campaigns & SMS/MMS Communication

We may utilize 10-Digit Long Code (10DLC) campaigns to send text messages (SMS/MMS) to users who have explicitly opted in to receive such communications. By opting in, you consent to receive messages including, but not limited to, promotional offers, order status updates, appointment reminders, or other service-related information via text message. We adhere to the following safeguards and best practices for SMS messaging:

– Opt-In & Consent: We only send SMS/MMS messages to individuals who have given clear and verifiable consent. You may opt out at any time by replying “STOP” to any of our text messages, or by contacting us directly. Once opted out, you will no longer receive SMS/MMS messages from us unless you explicitly opt in again.

– Data Collection for Messaging: To facilitate 10DLC campaigns, we may collect and store the mobile phone numbers of consenting individuals, along with timestamps and records of consent, opt-in, and opt-out requests. This information is used solely to manage our messaging campaigns and is not sold or shared with unauthorized third parties.

– Message Frequency & Fees: Message frequency may vary. Standard messaging and data rates may apply based on your mobile carrier and plan. Please consult your mobile plan for details.

6. CTIA Messaging Compliance

We are committed to following the Cellular Telecommunications Industry Association (CTIA) Messaging Principles and Best Practices. In accordance with these guidelines, we ensure that:

– Clear and Conspicuous Disclosure: Before sending any promotional or marketing-related SMS/MMS messages, we provide clear and conspicuous disclosure of our intent, message frequency, potential messaging fees, and instructions for opting out.

– Consumer Control: We respect your choices and privacy. We make it simple to opt out at any time by replying “STOP” to any message you receive from us. Users can also contact us directly to opt out or update their preferences.

– Privacy and Security: We maintain strict data security measures to protect your personal information, including any mobile numbers or related details, against unauthorized access, loss, theft, or misuse.

– Ongoing Compliance: We stay up to date with CTIA and applicable carrier guidelines to ensure ongoing compliance, periodically reviewing and adjusting our messaging programs as needed.

7. Data Security & Confidentiality

We maintain physical, electronic, and procedural safeguards that comply with applicable laws and regulations to guard your personal information. Access to your personal information is restricted to those employees who need to know that information to provide products or services to you. We use encryption technology and other security procedures to help protect against unauthorized access to confidential information.

8. Policy Updates & Acceptance

We reserve the right to modify or update this Privacy Policy at any time. Changes will be posted on this page, and the revised policy will reflect the most recent date of modification. By using our services, you acknowledge and agree to the terms of this Privacy Policy.

If you have any questions or concerns regarding our Privacy Policy, 10DLC campaigns, CTIA compliance, or any other aspect of our data handling practices, please feel free to contact us. We appreciate your trust and are dedicated to protecting your privacy.